Legal
Privacy
What this website records, and how personal data in a policy or a claim is handled.
01
This website
- This website collects nothing. There is nothing on it that records a visit, and nothing on it that reaches a server when you read a page.
- This website sets no tracking cookies, runs no analytics, and loads nothing from a third party. Fonts and every other asset are served from this site.
- The sign in page shows the two fields a customer portal asks for. In this demonstration environment nothing typed into them is read, kept or sent anywhere, and there is no portal behind them.
- A message sent to one of the mailboxes is handled as personal data, in the way set out below.
02
Personal data in a policy or a claim
- Where a policy or a claim exists, Kustwal processes the personal data needed to carry it: who is insured, what happened, and what was decided.
- Data about a claim is kept with that claim, and is available to the people handling it.
- A complaint is handled by the complaints team, and the file of a complaint is kept apart from the claim file it is about.
03
Your rights
- You can ask what personal data is held about you, ask for it to be corrected, and ask for a copy.
- You can object to processing, and ask for data to be erased where it no longer has to be kept.
- A request is answered in writing.
04
Questions about privacy
Write to contact@kustwal.example with the question and any reference it concerns.